![]() ![]() your in line with other people ordering, then the bank has a line of transfers to check and allow. I may think that you guys should cut them a bit of slack. And you can't expect a $35 pair of boots to be made for hiking. They have the measurments to most everything On the site. They are a supreme pain in the a** and effect the company's bottom line. ![]() No one likes giving refunds, especially when it was the customers mess up. You spend fair money, you get fair quality.Īs far as refunds. These people don't make the products, so I don't know why some of you are bent out of shape about the quality of the stuff you order. You know how I made this work? I checked the stock of every item I ordered. Granted, I ordered from "", but it is the same site and warehouse as "darkknightarmory" and "medievalcollectables" I had planned on calling to check up, but I had no need to. I placed an order for three items and received an email with shipping invoice attached within the hour. No internet drama or keyboard warrior for me. I wasn't trying to offend or anything and ESPECIALLY not trying to argue. maybe ill come back when I have a bad order with them. free shipping and an invoice with tracking before a have a chance to regret the money blown on armor for make believe, makes it hard to agree with everyone. I waver that they are real and unfortunate. Im just defending a company that has been good to me and not invalidating your complaints. Especially if some little s*** showed up and started saying I was over-reacting. I'd be pissed too if I were you, however. Amazon, walmart, burger king, most lucritrive companies, all lie a bit to either make people happy, or push their crappy product. Maybe they are alittle caught up in making their site appear to have a crazy, endless inventory.Īlmost any site has the same system, you place your order and it auto debits your account. I just don't think it is fair to call them crooks and theives (which I'm not saying you did, I'm not sue i read your original comment) when they very clearly have given good and speedy service to people. Historical European Martial Arts (HEMA).Ultra Durable 'Beater' Katana under $400.Affordable Traditional Blades with 'Hamon'.If your message arrives after hours we will respond at the start of the next business day. Email Help: Email messages are answered within 24 hours.If it is after hours, leave a message and we will return your call at the start of the next work day. When the results pop up, the Chat button is on the bottom-right of that box. Live Chat Help: Click on the Help button at the bottom-right of most pages.To speak to a customer service representative: If you have any questions regarding your backorder item, feel free to reach out to us! We do charge at the time of purchase so that the day the item arrives to our warehouse we can ship it directly to you, without having to lose time finalizing payment. If we find out the item is on backorder with our supplier, and will not be available in the time listed, we will reach out to you to discuss your options.īecause many of our items are handmade, we do allow purchases for out of stock items. This is an estimate on how long it will take to get from our supplier to us, and then we will ship it to you. When looking at the individual product's page, it will list the backorder time frame underneath the item number, next to the words OUT OF STOCK. When an item is currently out of stock, it will show up as Backordered in your cart, and will also appear so on your order receipt.
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